Support & Ticketing
Existing customers can use the secure IT LEGENDS support portal or email our ticketing address. New customers can start with a consultation and we’ll help you choose the right support plan.
Ways to Get Help
1. Customer Support Portal
Log in to view tickets, create new ones, and check updates from our team.
- View all open and closed tickets
- Add notes and attachments
- Track responses from IT LEGENDS
2. Email the Support Desk
You can email our support address and a ticket will be created automatically in our system.
- Best for day-to-day issues
- Attach screenshots or error messages
- We’ll reply with your ticket number
Email: support@itlegends.net
Prefer a quick method? Click below and your email app will open with a pre-filled ticket template.
Open Email to Create TicketYour email application will open with these fields ready to fill out. Just type your details and press “Send”.
3. New Customer or Project Request
If you’re not an existing managed services customer yet, start with a short discovery call so we can understand your environment and recommend the right support plan.
- Solo professionals & small businesses
- Clinics, firms, and regulated industries
- One-time projects or ongoing support
You’ll complete a brief intake form and then be redirected to our calendar to book a time that works for you.