Client Support

Existing IT LEGENDS clients can request help using email, phone, or the web form below.

How to Request Support

We provide remote support as our primary response method, with on-site visits in Illinois when required (travel fees may apply).

For the fastest response, include your name, company, contact information, and a brief description of the issue.

Support Hours

  • Standard Support: Business hours
  • Urgent Issues: Same-day response whenever possible
  • After Hours: Limited support, may include a surcharge

Submit a Support Request

This form is intended for existing IT LEGENDS clients. Submissions are reviewed during business hours.

Remote Support & Tools

As our platform evolves, this page will include direct links to remote support tools and client portals used with our managed services platform.

If you are an existing client and have been provided a remote support code or portal link, you can use it along with email or phone to get assistance.